All practice types
Support work and SIL

When an incident happens, the clock starts. Practice Binder runs it with you.

Hands-on support means incidents happen, and reportable ones run to a clock. Practice Binder logs each one with its follow-up dates, keeps your complaints, policies and worker currency in order, and has the evidence ready when the auditor calls.

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What gets in the way

Reportable incidents run to a deadline

Some incidents have to be notified within twenty-four hours, with follow-up due days later. In the middle of a hard shift, a deadline is the last thing you can hold in your head. Practice Binder flags reportable incidents and counts down the follow-up dates for you.

Worker screening and currency cannot lapse

Worker screening checks, first aid, training. Each has its own expiry, and a lapsed check can stop you working. Practice Binder tracks every one and reminds you before it runs out.

Daily support generates a lot of paper

Incidents, complaints, notes and consents pile up fast in hands-on work. Practice Binder keeps them in proper registers as you go, so the record is complete and audit-ready without a weekend of catching up.

The registers that switch on for you

You keep the same core registers every NDIS practice keeps. Practice Binder switches on the extras that fit your work, so you see what is relevant and nothing you do not.

  • Incidents, with reportable flags and 24-hour and follow-up dates
  • Complaints, from first contact to resolution
  • Worker screening and currency tracking
  • Policies and procedures, with review dates
  • One-click, tamper-evident audit pack

Support work is relentless enough without compliance deadlines sneaking up. Practice Binder carries the clock so you can stay with the person you are supporting.

Ready to get your registers in order?

Tell us about your practice and we will set you up with early access.